Privacy Policy
This policy explains what personal information Mirage Furniture collects through this website, why we collect it and how we look after it.
1. Who we are
Mirage Furniture designs and makes outdoor furniture in White River, Mpumalanga, South Africa.
2. What we collect
- Details you give us when you request a quote or contact us, such as your name, email address, phone number, delivery location and the products you are interested in.
- Technical information about your visit, such as your IP address, browser, device and the pages you view.
- Details you share when you message us or follow our social media pages.
3. How we use it
- To respond to your enquiry and prepare your quotation.
- To process and deliver your order and handle warranty claims.
- To understand how the website is used and improve it.
- To send you news or offers only if you have asked for them. You can unsubscribe at any time.
4. Where the information comes from
Mostly from you, through our forms, email, phone and messages. Some technical information is collected automatically when you visit the website.
5. Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the website, take enquiries or deliver goods, and where the law requires.
6. Cookies and analytics
The website may use cookies and similar tools to understand visits and improve the site.
7. Social media and external links
Our social media pages and any links to other websites have their own privacy policies. We are not responsible for them.
8. Your rights
Under the Protection of Personal Information Act (POPIA) you may ask to see the information we hold about you, correct it, ask us to delete it, object to how we use it, or withdraw your consent. You may also complain to the Information Regulator.
9. Security
We take reasonable technical and organisational steps to keep your information safe and confidential.
10. How long we keep it
We keep it only as long as needed for the purposes above or as the law requires.
11. Contact
For privacy questions or requests, please contact us.
12. Changes
We may update this policy from time to time. The current version is always on this page.